Care Insights

Shifting the Mindset — From Response to Prevention

Written by Arquella | Jun 17, 2025 8:50:06 AM

Every innovation begins with a mindset shift. Before we change systems or invest in new tools, we must first change how we think about the problem. And when it comes to falls in care, this shift is long overdue.  

For years, the default stance has been: “Falls are inevitable—we just need to be ready when they happen.” But what if we replaced that fatalism with a new belief? One grounded in evidence and ethics: “Most falls are preventable—and it’s our duty to stop them before they occur.”

That is the heart of the paradigm shift from response to prevention.

Rethinking the Analogy: Smoke Alarms vs Fire Safety

To understand the power of prevention, consider a familiar example: fire safety.

We install smoke alarms in our homes. These alarms are essential. But they don’t stop fires, they signal that one has already started. Real safety comes from prevention: removing hazards, installing sprinklers to prevent the spread, checking wiring, keeping exits clear.

It’s the same with falls. Pendants and pressure mats are the smoke alarms; they tell us a fall has occurred. But prevention asks, why did the fall happen in the first place, and how can we stop the next one?

The Cost of Inaction

Let’s speak plainly about the cost of maintaining the status quo.

Each serious fall may carry a financial burden upwards of £60,000 when you factor in medical treatment, hospitalisation, rehabilitation, increased care needs, and longer-term loss of independence. Multiply that by dozens of incidents a year, and the impact on care home budgets, insurance premiums, the NHS budgets and regulatory scrutiny becomes stark.

But beyond finances, the human cost is incalculable. Consider:

  • A resident who falls, breaks a hip, and loses their mobility permanently.
  • A resident who, after one incident, becomes too frightened to leave their bed.
  • A resident whose final months are defined not by dignity, but by decline triggered by a preventable fall.

The ripple effect touches families, staff morale, inspection outcomes, and long-term operational resilience.

Reframing Falls as Predictable

Here is the fundamental insight that drives this shift: falls are not random.

In most cases, they follow identifiable patterns:

  • A resident attempts to stand unaided.
  • They become disoriented at night and head to the bathroom.
  • There’s a change in medication that affects balance.
  • Staff are delayed by another emergency and don’t reach the room in time.

What if we could detect those patterns in real time? What if we could predict which residents were most at risk today, not just based on a monthly checklist?

This is not science fiction.

This is what today’s intelligent systems, such as the Arquella integration with cogvisAI, can already deliver.

Prevention Preserves Dignity

There’s another reason this shift matters deeply: resident dignity.

In the old model, many so-called “preventative” measures—such as physical bed rails or movement restrictions—can inadvertently harm dignity and autonomy. Residents are treated as liabilities, not individuals. And often, these physical restraints don’t even prevent falls; they simply shift where or how they happen.

A prevention-first mindset seeks a more respectful solution. One that monitors discreetly, alerts proactively, and only intervenes when truly needed.

One that preserves:

  • Mobility—residents move about their environment safely.
  • Independence—staff support, rather than restrain, decisions.
  • Confidence—residents live without fear of falling.

What Prevention Looks Like

Prevention is not the absence of falls. It is the presence of systems that make falls far less likely.

A prevention-led approach includes:

  • Early detection of risk behaviours, such as frequent bed exits at night.
  • Graduated alerts that signal not just when a resident is on the floor, but when they’re beginning to move in ways that precede a fall.
  • Integration with existing care plans, nurse call systems, and staff workflows.
  • Learning loops where incident data improves the system’s intelligence over time.

Importantly, it includes individualised care. A resident who is mobile and cognitively sound may not require the same monitoring intensity as someone with dementia or post-operative confusion. Prevention must be adaptive, not prescriptive.

 

Supporting the Workforce

This shift is not just for the benefit of residents—it’s also for staff. A care team operating under constant crisis-response mode is stretched, stressed, and, ultimately, unsustainable. When prevention becomes the default:

  • Staff can prioritise interventions, not just react to alarms.
  • Time is reclaimed for meaningful engagement and relationship-centred care.
  • Emotional wellbeing improves—staff feel they are truly making a difference, not constantly firefighting.

In a sector where recruitment and retention are critical challenges, a safer, calmer working environment is a powerful asset.

Aligning with Modern Care Expectations

Today’s families expect more. Regulators expect more. Most importantly, residents deserve more. Preventative care aligns with the principles of modern adult social care:

  • Person-centred.
  • Data-informed.
  • Dignity-led.
  • Technologically empowered.

It’s no longer enough to say, “we’ll do our best when something happens.”

The new standard is: “we’ll do everything possible to ensure it doesn’t happen in the first place.”

Download the full e-book here.

This ebook is not about assigning blame to past methods.

It is about charting a new course.

One where detection is still present, but as a safety net, not the frontline strategy.

One where technology works alongside carers, not above them.

One where every resident has the chance to live with confidence, not in quiet fear.

The Mindset Shift Begins with Leadership

To make this transition, leaders, care home owners, managers, and senior clinicians must champion prevention. That means:

  • Investing in preventative technologies.
  • Training staff in new ways of thinking.
  • Measuring success by reductions in incidents, not just speed of response.
  • Embedding prevention into culture, not just paperwork.

When leadership models this mindset, the whole organisation follows. And residents, at the centre of it all, experience safer, freer, more confident lives.