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How has CQC's attitude towards technology changed and how will it impact services?

Featuring Ed Watkinson

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Part 1 of 2:

In this short video, former CQC Inspector and advisor to CQC, Ed Watkinson talks about the regulator's change in attitude to technology, what has caused it and what it means for services.

Watch Part 1 Video

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Ed Watkinson

Ed Watkinson is the Director of Watkinson Consulting and has over 25 years’ experience of social care. He has been a care assistant, registered manager, area manager, care manager, commissioner, strategic lead for County Council, inspector, inspection methodology developer, policy writer, internal regulator for large care home provider and Director of Care Quality for the biggest provider of compliance tools in the UK.