Arquella's smart technologies are designed to transform outcomes for residential and inpatient care operators by empowering care teams, enhancing care delivery, and improving the quality of life for residents and patients. By delivering innovative hardware and software, we aim to minimise the burden on care staff and provide a more efficient and effective care environment.

Integration Partners

Arquella is delighted to partner with some of the biggest and most innovative technology providers in the adult social care sector.

Our solutions

Arquella's technology stack consists of three powerful digital solutions:

Arquella Call is a transformative cutting-edge call-to-action engine that takes nurse call functionality and integration possibilities to new levels.
Arquella Sense is a powerful proactive falls prevention solution that utilises touchless sensors to deliver early warning notifications of fall risk behaviour and fast detection of fall events.
Arquella Move is a low latency, high accuracy Real Time Location System that delivers complete oversight of care delivery and care team performance.

Improving Regulatory Compliance

Arquella's digital technologies can support both CQC compliance and demonstrate evidence of outstanding practice across all the 5 Key Questions of Safe, Effective, Caring, Responsive and Well Led.

The CQC Single Assessment framework and Quality Statements due to be rolled out later in 2023 have a greater emphasis on the importance of innovation and embracing technology.

Arquella's data-rich solutions provide strong evidence for both of these key areas.

Safe

CQC's new Quality Statements focus on developing safety through a learning culture. Arquella's technologies support you to gather valuable data on carer and resident activity to feed into and develop your learning culture.

Effective

Data on individual staff performance in relation to call response and fall risk response, for example can be used in supervision and appraisal to give accurate staff feedback and demonstrate improved practice.

Caring

CQC's new Strategy and Quality Statements focus on responding in the moment to minimise discomfort and distress. Arquella Call, Sense and Move support you to gather evidence when staff do this. Data on response times, interaction length and frequency improves evidence of kind and caring support.

Responsive

CQC's new Strategy and Quality Statements focus on sharing data to demonstrate joined up care and good transitions. Arquella's digital solutions support you to gather accurate data you can share appropriately with other professionals.

Well Led

CQC's new Strategy and Quality Statements focus on effective governance and innovative practice which embraces technology. Each of Arquella's solutions are examples of innovative technologies that support outstanding quality oversight of your service.

CQC is moving to Smarter Regulation and are interested in care providers sharing information electronically without the need for them to cross the threshold of your service. Arquella technology stack supports you to gather electronic records that are easy to share with CQC.

Yorkare Homes needed a cutting-edge nurse call system for our new development, Tranby Park. We wanted a system that was future proof and that enabled us to easily analyse the performance of the service on an ongoing basis. We’d used traditional wireless and hardwired systems in the past, but the reporting wasn’t in depth enough for what we had in mind and functionality was limited. After speaking to Arquella it was clear they had something very different to the norm and their advanced features were a great fit for the Tranby Park ethos. Installation was quick with minimal disruption and the level of support we’ve received since has been excellent. The system provides good oversight of what is currently happening for management, so they can send extra support to areas where calls are taking longer to answer. We can also review busy periods from previous days and adjust future rotas accordingly. Our staff like the system, which is very important, and as a company Arquella are very approachable and supportive. We have since installed Arquella Call in two additional Yorkare developments, with others likely to follow. We look forward to a long partnership with the Arquella team

Jonathan Garton

Operations Director, Yorkare Homes

A huge frustration for me as a care provider was the inability for nurse call systems to inform care planning. Most systems can provide a list report of time and frequency of calls and the response time from staff. From my perspective, this is a very limited data set that is missing the most obvious opportunity for the carer to log the ‘reason for call’. Working with Arquella, we are developing a carer input screen that will code all alarms and enable us to identify trends and inform care plans. This will be followed by a Task scheduling functionality for prompting medication, pressure areas care, night checks and fluids. Using API exports we hope to streamline the point of care records keeping that is recorded in or Electronic Care Planning system.

Smart, future proof care technologies.

Driven by data, inspired by care.

Our solutions

Improving Regulatory Compliance

Safe

Effective

Caring

Responsive

Well Led

Jonathan Garton

Operations Director, Yorkare Homes

Harvey Hillary

Owner of Nyton House, Chichester

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