2025 is set to be a pivotal year for UK care homes.

New CQC guidelines, rising operational costs, and an unprecedented staffing crunch are all hitting simultaneously. From our extensive conversations with care-home leaders across the country, we've identified the top five challenges for care home owners and care home managers, and how technology can quickly make a difference.

Top 5 Challenges for Care-Home Owners

1. Staffing Costs & Retention

Rising wage demands and high turnover rates are squeezing profitability and continuity of care.

Quick fix: Mobile-first nurse-call technology frees staff from being desk-bound, significantly reducing stress, improving morale, and boosting retention.

2. Occupancy Competition

With increasing choices, potential residents and their families are becoming more selective about care quality.

Quick fix: Adopting real-time monitoring and proactive care systems visibly enhances resident safety and satisfaction, creating powerful selling points.

3. CQC Evidence Burden

Meeting new CQC evidence requirements means endless paperwork and administrative headaches.

Quick fix: Automated digital record-keeping linked to nurse-call and sensor systems makes compliance straightforward, drastically reducing documentation workload.

4. Incident-related Insurance Costs

Falls and other preventable incidents significantly increase insurance premiums.

Quick fix: AI-driven fall detection and prevention systems can reduce falls by over 70%, directly lowering associated insurance claims and costs.

5. Lack of Real-time Data

Delayed or absent data means critical decisions are made in the dark.

Quick fix: Integrated data dashboards provide instant insights, enabling timely and informed decisions.

Top 5 Challenges for Care-Home Managers

1. Alarm Fatigue at Night

Constant nurse-call alarms disrupt staff productivity and negatively impact residents' sleep.

Quick fix: Smart sensor tech combined with mobile alerts cuts unnecessary alarms, creating quieter nights and better rest for residents.

2. Shift Handover Delays

Inefficient handovers disrupt continuity and waste valuable caregiving time.

Quick fix: Mobile app-based nurse-call systems automatically log activities, streamlining shift changes and ensuring crucial information isn't missed.

3. Preventing Unwitnessed Falls

Falls often occur out of sight, making timely intervention challenging.

Quick fix: AI-based motion sensors immediately detect risky movements, alerting staff before incidents occur and reducing falls dramatically.

4. Paperwork Overload

Administrative tasks can overwhelm managers, detracting from resident care.

Quick fix: Digital care records integrated with automated logging from nurse-call systems slash paperwork, freeing up valuable managerial time.

5. Staff Burnout

Overworked, stressed teams struggle to provide consistent, quality care.

Quick fix: User-friendly mobile tech eases workloads and supports proactive, preventive care, significantly reducing stress and burnout.

Why Tech Matters Now

Care homes adopting mobile-first nurse-call technology have seen response times improve by up to 60%, providing both operational efficiency and directly translating into a calmer, safer environment for both residents and staff.

Ready to look at mobile-first technology?

Get in touch with our team for a quick demo, or explore more real-world examples of how simple tech changes deliver immediate improvements.