Data has never been so important in the care sector! Having access to unequivocal facts and figures showing exactly how your care service is performing enables you to shape care delivery, adjust staffing levels, improve safeguarding and reduce costs.

CQC's recent move to off-site inspections and monitoring has only served to increase the need for in-depth data and information that can be easily analysed and shared.

AIDA Assist provides a level of real-time reporting that has not been seen before in the care sector, all of which is easily accessed via the cloud. Drill down into carer and resident-specific reports, monitor night staff activity, measure performance against set KPIs and more

Our Care Clicks feature is unique to AIDA Assist and is the beginning of the journey to fully integrate call and care data.

When your carer attends a call, their handset delivers a prompt to specify the type of care delivered, using our simple icon-based interface. An open text field allows the carer to add any notes they feel are relevant in addition.

This information is recorded alongside time of call, duration, carer ID and room number and device in your reporting dashboard, to give a complete picture of every care moment.