In this short video, former CQC Inspector, Ed Watkinson discusses CQC's change in attitude towards technology, what has caused it and the impact it will have on future inspections and the awarding of ratings.
Ed Watkinson has been a care assistant, registered manager, area manager, care manager, commissioner, strategic lead for County Council, inspector, inspection methodology developer for the regulator, policy writer, consultant advisor to CQC, internal regulator for large care home provider and Director of Care Quality for the biggest provider of compliance tools in the UK.
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