Digital transformation in the care sector and the adoption of technology by care services is a subject that has been gathering momentum over the past couple of years.
In light of this, Arquella commissioned experienced former CQC Inspector, Karen Ritson to write a report on key ways technology can help to move services from good to outstanding.
Karen Ritson spent 15 years working for CQC as a care inspector, before leaving to set up her own consultancy, Outstanding Care Consultancy. As the name suggests, a high percentage of the services Karen works with achieve an Outstanding rating.
We thought Karen would be the perfect person to write this report for us and we're sure you'll agree she was the perfect choice.