Over 60% of support workers in the UK adult social care sector feel they are not listened to by their managers and don’t feel...

CQC is keen to see care providers use technology to promote good and outstanding care. Their new five year strategy focuses...

How to demonstrate the positive impact care services have on people's lives and aim for an outstanding rating.

‘Reality’, as the saying goes, ‘is nothing; perception is everything’. The perception of a care home rated ‘Outstanding’ is...

In the care industry, reputation is paramount. A care manager or proprietor cannot be present twenty-four hours a day, which...

In this webinar from March 2021, Arquella CEO, Paul Howell and former CQC inspector and advisor, Ed Watkinson discuss how...

Are You Ready?

CQC’s new strategy and how they are adapting their inspection process in response to the pandemic.

Digital transformation in the care sector and the adoption of technology by care services is a subject that has been...

It's easy to think of nurse call systems as just bells on the wall, there to serve a single, simple purpose. 

Obviously it's...

Below is a list of terminology you may commonly hear within the care industry, with a short definition for each.